Terms of service

OVERVIEW

Welcome to Indie Ross. The terms "we", "us", and "our" refer to Indie Ross. Indie Ross operates this website and online store, including all related information, content, features, tools, digital products, and services (the "Services"). Indie Ross is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service ("Terms"), together with any policies referenced herein, govern your access to and use of the Services. Please read them carefully, as they contain important information regarding your rights and obligations.

By visiting, accessing, browsing, or purchasing from our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your country of residence or that you have obtained the consent of a parent or legal guardian to use the Services.

To purchase products or access certain features of the Services, you may be required to provide information including your name, email address, billing details, and payment information. You agree that all information you provide is accurate, current, and complete, and that you are authorised to provide such information.

You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out through your account. You may not transfer, assign, sell, or otherwise make your account available to another person.

We reserve the right to suspend or terminate accounts where we reasonably believe these Terms have been violated.

SECTION 2 – OUR PRODUCTS (DIGITAL ONLY)

Indie Ross sells digital products only. No physical goods are shipped.

Our digital products may include, but are not limited to: Wedding website templates, save the date templates, invitation templates, digital downloads, canva templates, editable design resources, template links and other related digital materials.

We make reasonable efforts to ensure that product descriptions, images, previews, and examples accurately represent the products offered. However, colours, fonts, layouts, and appearance may vary depending on your device, browser, software, screen settings, or third-party platforms.

Unless otherwise stated, our products are intended for personal use only.

We do not guarantee that our digital products will be compatible with every device, browser, operating system, software version, printer, third-party platform, or user account.

Where a product requires the use of a third-party platform (such as Canva), you are responsible for ensuring that you have access to the necessary account, software, or services required to use the purchased product.

Product descriptions, prices, availability, and specifications may be updated, modified, or discontinued at any time without prior notice.

SECTION 3 – ORDERS AND DELIVERY OF DIGITAL CONTENT

When you place an order, you are making an offer to purchase digital content.

Your order is accepted once payment has been successfully processed and access to the purchased digital product has been provided.

As Indie Ross sells digital products only, no physical shipping takes place. References to "delivery" mean the provision of digital content through download links, template links, online access, email delivery, or any other electronic method.

Customers located within the European Union and certain other jurisdictions may have a statutory right to withdraw from certain online purchases within 14 days.

However, because our products consist of digital content supplied electronically, you may be asked during checkout to:

- expressly request immediate delivery of the digital content before the withdrawal period expires; and

- acknowledge that, once delivery begins, you lose your statutory right of withdrawal where permitted by applicable law.

Where you provide this consent and acknowledgement, your right to withdraw ends once access to the digital content has been provided.

Once delivery of the digital product has begun, orders cannot be cancelled or refunded due to: change of mind; accidental purchase; failure to read the product description; lack of use; incompatibility arising from your own software, device, or third-party accounts; or no longer wishing to use the product, except where required under applicable consumer protection law.

Nothing in these Terms affects your legal rights if the digital product is defective, not as described, or otherwise fails to comply with applicable law.

Your purchase is also subject to our Refund Policy.

SECTION 4 – PRICES AND BILLING

All prices are displayed in the currency shown at checkout and may be changed at any time before an order is placed.

Where required by applicable law, prices displayed to consumers include VAT or other applicable taxes. Any taxes applicable to your purchase will be shown during checkout.

You agree to provide accurate, complete, and current billing and payment information.

By placing an order, you authorise us and our payment providers to charge your selected payment method for the full purchase price, including any applicable taxes.

Promotional discounts, coupon codes, and special offers apply only to eligible products unless expressly stated otherwise.

We reserve the right to refuse or cancel any order where pricing errors, payment issues, suspected fraud, or other exceptional circumstances occur.

SECTION 5 – NO SHIPPING

Indie Ross sells digital products exclusively.

No physical products are shipped.

Any reference to delivery, dispatch, shipping, fulfilment, or similar terms refers solely to the electronic delivery of digital content.

SECTION 6 – INTELLECTUAL PROPERTY

All content made available through the Services, including but not limited to digital products, templates, downloads, graphics, illustrations, logos, branding, website content, text, photographs, videos, software, and designs, is owned by or licensed to Indie Ross and is protected by applicable intellectual property laws.

Your purchase grants you a limited, non-exclusive, non-transferable, revocable licence to use the purchased digital product for your own personal use only, unless expressly stated otherwise.

Unless expressly permitted in writing, you may not: copy or reproduce our products; redistribute or share download links or template links; resell or sublicense any product; commercially exploit any template or design; remove copyright or ownership notices; make products publicly available; claim our work as your own; or use our products for any unlawful purpose.

Where a product is supplied as an editable template (including Canva templates), your purchase grants permission to edit and personalise the template solely for your own personal event unless otherwise specified.

You are responsible for ensuring that you maintain access to any third-party platform required to edit or use the purchased product.

All intellectual property rights not expressly granted remain reserved by Indie Ross.

SECTION 7 – OPTIONAL TOOLS

The Services may provide access to third-party tools or services that are neither owned nor controlled by Indie Ross.

These tools are provided on an "as available" basis without warranties, endorsements, or guarantees of any kind.

Your use of any third-party tool is entirely at your own risk and subject to the terms and conditions of the relevant third-party provider.

We accept no responsibility for any loss, damage, or issues arising from your use of third-party tools or services.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites, platforms, software providers, or services.

These links are provided solely for your convenience.

We do not control, endorse, or accept responsibility for the content, policies, products, services, availability, or practices of any third-party website.

Your interactions with third parties are solely between you and the relevant provider, and your use of their services is governed by their own terms and privacy policies.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Indie Ross is powered by Shopify, which provides the e-commerce platform that enables us to sell our digital products.

All purchases made through this website are transactions between you and Indie Ross. Shopify is not the seller of our products and is not responsible for our products, pricing, fulfilment, refunds, customer support, or any contractual relationship between you and Indie Ross.

To the fullest extent permitted by applicable law, Shopify shall not be liable for any claims, losses, damages, or disputes arising from your purchase or use of our Services.

SECTION 10 – PRIVACY POLICY

Your personal information is processed in accordance with our Privacy Policy.

By using the Services, you acknowledge that we collect, use, store, and process your personal information as described in our Privacy Policy and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

Where payment processing or other services are provided by third parties (including Shopify and payment providers), your information may also be processed in accordance with their respective privacy policies.

SECTION 11 – FEEDBACK

If you voluntarily submit comments, suggestions, ideas, reviews, recommendations, or other feedback regarding our Services or products, you grant Indie Ross a worldwide, perpetual, irrevocable, royalty-free, non-exclusive licence to use, reproduce, modify, publish, distribute, and display such feedback for any lawful purpose without compensation or obligation to you.

You confirm that any feedback you provide does not infringe the rights of any third party.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our Services containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions, and to update or change information or cancel orders if any information is inaccurate, at any time and without prior notice, including after an order has been placed where permitted by applicable law.

Nothing in this section affects your statutory rights as a consumer.

SECTION 13 – PROHIBITED USES

You agree not to use the Services: for any unlawful purpose; to violate any applicable laws or regulations; to infringe our intellectual property rights or those of others; to upload viruses, malware, or malicious code; to interfere with or disrupt the security or operation of the Services; to attempt unauthorised access to our systems; to scrape, copy, or reproduce website content without permission; to impersonate another person or provide false information; to distribute spam or fraudulent communications; or to use our products in any way that violates these Terms.

We reserve the right to suspend or terminate access to the Services where we reasonably believe these Terms have been breached.

SECTION 14 – TERMINATION

We may suspend or terminate your access to the Services at any time where we reasonably believe that: you have breached these Terms; you have engaged in fraudulent or unlawful activity; continued access would create legal or security risks; or termination is otherwise permitted by applicable law.

Termination does not affect any rights or obligations that arose before termination.

Any provisions of these Terms which by their nature should survive termination shall remain in effect, including intellectual property rights, payment obligations, limitations of liability, and dispute resolution provisions.

SECTION 15 – DISCLAIMER OF WARRANTIES

We make reasonable efforts to ensure that our Services and digital products are available, accurate, and function substantially as described.

However, to the fullest extent permitted by applicable law, the Services and digital products are provided on an "as available" basis.

We do not guarantee that: the Services will always be uninterrupted or error-free; defects will always be corrected immediately; the Services will be compatible with every device, browser, software version, or third-party platform; our digital products will meet every individual expectation or intended purpose.

Nothing in these Terms excludes, limits, or restricts any statutory rights, legal guarantees, or consumer protections that cannot lawfully be excluded under applicable law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Indie Ross shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of business opportunities, loss of goodwill, loss of data, or business interruption arising out of or relating to your use of the Services or digital products.

Where liability cannot legally be excluded but may be limited, our total aggregate liability arising out of any claim relating to your purchase shall not exceed the amount actually paid by you for the relevant digital product giving rise to the claim.

Nothing in these Terms excludes or limits liability for: death or personal injury caused by negligence; fraud or fraudulent misrepresentation; wilful misconduct; or any liability that cannot legally be excluded or limited under applicable law.

Nothing in these Terms affects any mandatory consumer rights provided under the laws applicable to your country of residence.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Indie Ross, its owners, affiliates, service providers, employees, contractors, licensors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to: your breach of these Terms; your misuse of the Services or digital products; your violation of any applicable law; or your infringement of the rights of any third party.

This provision applies only to the extent permitted by applicable law and does not affect any mandatory consumer rights.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable by a court or competent authority, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain valid and enforceable.

The invalidity of any provision shall not affect the validity or enforceability of the remaining provisions.

SECTION 19 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, and any other policies expressly incorporated by reference, constitute the entire agreement between you and Indie Ross regarding your use of the Services and supersede any prior agreements, communications, or understandings relating to the same subject matter.

Any failure by us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

SECTION 20 – ASSIGNMENT

You may not assign, transfer, sublicense, or otherwise dispose of any of your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms where reasonably necessary, including in connection with a business sale, merger, corporate restructuring, or transfer of assets, provided that doing so does not reduce your statutory consumer rights.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Spain.

If you are a consumer residing in another member state of the European Union or in any jurisdiction that grants mandatory consumer protections, nothing in these Terms shall deprive you of the protection afforded by the mandatory laws of your country of residence.

Subject to any mandatory provisions of applicable consumer protection law, any dispute arising out of or relating to these Terms or your use of the Services shall be submitted to the competent courts of Spain.

Nothing in these Terms limits your right, where applicable under mandatory law, to bring proceedings before the courts of your country of residence.

SECTION 22 – HEADINGS

The headings used in these Terms are provided for convenience only and shall not affect the interpretation of any provision.

SECTION 23 – CHANGES TO THESE TERMS

We reserve the right to modify or update these Terms at any time to reflect changes in our business, legal requirements, or the Services we provide.

Any updated version will be published on this page together with its effective date.

Your continued use of the Services after any changes become effective constitutes your acceptance of the revised Terms.

If you do not agree with the updated Terms, you should discontinue using the Services.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms or our Services may be sent to:

Indie Ross

Email: indierossart@gmail.com

Country of establishment: Spain

If required by applicable law, additional business identification details, including tax identification information where applicable, will be made available upon request or where legally required.